Privacy Policy

1. Introduction

Skyline DevHub ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skylinedevhub.com and use our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Communications and correspondence with us
• Payment and billing information
• Employment and professional information
• Account credentials and preferences
• Any other information you choose to provide

Automatically Collected Information

When you access our services, we automatically collect:

• Log files and analytics data
• Cookies and similar tracking technologies
• Device information and identifiers
• Usage data and browsing patterns
• Location data (with consent)

Business Data

For enterprise clients, we process business data including verification records, audit logs, compliance reports, and system performance metrics. This data is processed strictly in accordance with our Data Processing Agreement and applicable data protection regulations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Marketing and promotional purposes (with your consent)
• Process transactions and manage your account
• Improve and optimize our services
• Communicate with you about your account or our services
• Ensure security and prevent fraud
• Comply with legal obligations
• Provide customer support
• Conduct research and analytics

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including cloud hosting (Vercel, Supabase), payment processing (Stripe), analytics (Google Analytics), and customer support tools. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Secure development lifecycle practices
• Regular security assessments and penetration testing
• Employee security awareness training
• Access controls and authentication measures
• Network and application firewalls
• Intrusion detection and prevention systems
• Regular backup and disaster recovery procedures
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• Legal, regulatory, tax, accounting, or reporting requirements
• Fulfillment of contractual obligations
• Legitimate business purposes
• As required by applicable laws and regulations

After the retention period expires, we will securely delete or anonymize your personal information in accordance with applicable laws and our data retention policy.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of your personal data
• Correction — Correct inaccurate or incomplete data
• Deletion — Request deletion of your personal data
• Portability — Receive your data in a structured, machine-readable format
• Objection — Object to processing based on legitimate interests
• Restriction — Request restriction of processing in certain circumstances
• Withdrawal — Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at privacy@skylinedevhub.com. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer your information internationally, we implement appropriate safeguards, including:

• Adequacy decisions by relevant data protection authorities
• Standard Contractual Clauses approved by relevant authorities
• Binding Corporate Rules for intra-group transfers
• Your explicit consent when required

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. We use the following types of cookies:

• Essential Cookies — Required for basic site functionality and security
• Performance Cookies — Help us understand how visitors interact with our website
• Functional Cookies — Remember your preferences and settings
• Marketing Cookies — Track advertising effectiveness (with consent)

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by displaying a prominent notice on our website, sending you a notification email, or updating the "Last Updated" date on this page. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Skyline DevHub

Privacy Officer: Skyline DevHub Legal Team

Email: privacy@skylinedevhub.com

Address: Tirana, Albania

Data Protection Officer: dpo@skylinedevhub.com

For GDPR-related inquiries, you also have the right to lodge a complaint with your local supervisory authority.